H2 Travel Garment Steamer（Price difference link）
1.Professional ironing for all kinds of fabrics, no harm to clothes.
2.150℃ hot steam, mite removal rate up to 99.99%.
3.Visible water tank, providing real-time management.
4.Steam ironing and high-temperature dry ironing are two modes.
5.Patented herringbone drainage patterns, making ironing more efficient.
Address : Block 23, Qianhai Enterprise Residence, Nanshan, Shenzhen, China
Phone : +86（0755）86199362
1. Shipping Fee
- We offer free shipping on all products within Canada and the United States. (Delivery is not available to small islands and military zones outside the continental United States)
- In addition to the United States and Canada, we also support purchases in Europe and Southeast Asia for an additional shipping charge of $49.99 for Europe and $99.99 for Southeast Asia.
- Using recognized top carriers, including UPS, USPS, DHL and FedEx, our priority is to ensure you receive your package effortlessly.
2. Order Processing
- Affected by Covid-19, there will be some delay on the delivery.
- Each order requires 3-5 business days for processing.
- Usually, depending on the country, region and shipping company, U.S. express shipping takes about 5-7 business days.
- Please note that shipments can occasionally be delayed due to unforeseen circumstances.
3. Shipping Address
- Please verify your shipping address during checkout. We are not responsible for any invalid or undeliverable address.
- For security purposes, we're unable to redirect the package once it has been shipped.
4. Order Confirmation
- You’ll receive a shipping confirmation email with a tracking number as soon as your order has been shipped.
- Please allow 24 hours for the tracking number to become active.
Return & Refund Policy
1. Terms And Conditions of ExchangeTerms And Conditions of Exchange
We do not provide product exchange at this time. If the product is not opened without affecting secondary sales, you can return your product and reorder your replacement product within 7 days.
2. Terms And Conditions of Return & Refund
- Only the appliance that have been purchased directly from kexi.com, kexi cannot accept returns of kexi branded appliances purchased from other retailers or re-sellers. (if you bought the appliance from Amazon, please contact its service)
- The purchased appliance must be in brand-new condition with original packaging and accessories.
- If the appliance is not working caused by non-human factors, please email us with order ID and a video of the product problem, we will review it and offer solutions as soon as possible once receiving the email.
3.If for any reason you are unsatisfied, kexi gladly accepts returns on most gear that is in its original undamaged packaging and products must be in new, mint condition within 15-days for a full refund of the purchased price.
4. How To Return An Item?
- To return the appliance to kexi, Email: email@example.com
- requesting an RA (Return Authorization). Please include your Order ID Number and the reason for your return/exchange. All returns require an authorization, which is issued only by email.
- If the appliance meets our Return & Exchange Policies, we would gave you our shipping address to return, please ship the appliance back within 7 days, after receive our refund confirmation email(usually within 24-48 hours).
- Please contact us by email and sent the tracking number after shipping.
- We’ll contact you back after we're receiving the appliance. Your refund will be processed in 3~7 business days.
1. When you request for return, please contact us by email.
These content should be included in your email:
- Order number
- Reason why Return
- Photos or video to show the appliance is original or non-human damage.
- Once we received your email, we will get back to you within 48 hours.
2. Please ensure that the appliance you're returning or exchanging is repackaged with all the accessories and documentation that were included when you received it.
3. If you’re exchanging for non-human factors, we’ll send a replacement within 7 days.
5. Shipping fees
- If the appliance is returned due to non-human factors(defective or damage), the shipping fees need to be paid advanced by the customer. Please provide the shipping fee invoice for returning, and we will return the product cost to your original account and shipping fees to your PayPal account.
- If the appliance is returned due to other reason, please note that we won't cover the shipping fees for return after shipping.
- If the item is returned in brand-new condition with all packaging intact due to non-human factors(defective or damage), we will return the product cost and shipping fees to your original payment account;
- Once we receive your returning item, a refund takes up to 7 business days to be credited back to the original payment method.
- If you do not receive a refund after 7 business days, please directly contact us via kexi.com with your order number and payment method, once we received your email, we will get back to you within 48 hours.
7. After-sale Service Contact
Note:Any return or exchange, please contact us first.
Any return or exchange without prior application will not be accepted.
Not found a solution? Email us at firstname.lastname@example.org, so we better understand how to help your situation.
We accept the following payment methods:
Rabbit Line Pay
High temperature steam
Wrinkle removed effectively
Powerful High Temperature Dry Steam
Works perfectly even for thick clothes
150°C dry steam softens fabrics with high efficiency.
30% more steam makes steaming more easily.
The steam penetrates intofiber
instantly, removing wrinkles
in no time
>150°C dry steam, efficiency improved
A Constant-temperature panel of 110°C
Take care of your high-end clothes
Constant temperature heating system keeps the temperature still.
Safe to use on all kinds of garments, even delicates like silk.
Suitable for all clothes in the four seasons
Shift I for Spring and Summer,
Shift II for Autumn and Winter.
Convenient and Portable
Easy to store or pack for travel
Foldable& Compact design
Easily fits in suitcase
Designed to be light, compact and foldable for ease of use
Suitable for family use as well as travel packaging
Dry and Wet steam dual setting
Safe to shape your garment
V-shaped design for a thorough ironing coverage
Professionally designed to tackle areas even around buttons, hems and collars.
Several security precautions, safety won’t be of concerns
The thermostat monitors the internal temperature in real
time and shuts off instantly when overheated.
Automatically shut off after 12 minutes.
> Temperature monitor
140ml Detachable water tank Water filling easier
Leak-proof Silicone plug design, no leakage even when tilted.
Special water pipe designed with the port at the lowest level of the water tank to waste no water.
What's in the box?
Steam iron *1
Anti - scalding Base *1
User Manual *1
How do you ship your product ?
We ship via UPS or USPS.
Where are the order shipped from ?
Our products are shipped from our U.S. warehouse, with delivery times of about 3-5 days.
How can I pay?
We support payment through paypal and third-party credit cards to maximize the protection of users' rights.
Free shipping in the US and Canada on all products purchased through kexi.com.
Every detail is designed for making—if something isn’t right, we provide a free six-month warranty
We support email contact and online contact services, click the chat button below to communicate in real tim.